Last Updated: 27-MARCH-2025

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At Shields Medical Center Bangkok, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access our services, including online bookings, pre-orders, and in-clinic visits.
 

1. Data Collection
 

1.1. We collect personal information that you voluntarily provide when booking appointments, placing pre-orders, or using our services.

This may include:

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• Name, date of birth, and contact details (phone number, email address)

• Medical history, health data, and relevant diagnostic information

• Payment information when processing transactions

• Browsing and usage data through cookies and tracking technologies

 

1.2. We may collect additional information to improve our services, such as feedback and survey responses.
 

2. Use of Collected Data
 

2.1. The personal information we collect is used to: 

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• Facilitate appointment bookings and manage pre-orders

• Provide accurate and professional medical care

• Process payments and issue invoices

• Improve our services and user experience

• Comply with legal and regulatory obligations

 

2.2. We may use your contact details to inform you of appointment confirmations, follow-up care, or promotional offers related to our services.
 

3. Data Sharing and Disclosure
 

3.1. We do not sell or share your personal information with third parties for marketing purposes.

 

3.2. Your information may be shared with authorized medical professionals within the Shields Medical Center team to ensure comprehensive care.

 

3.3. In cases where external service providers are required (e.g., payment processing or laboratory tests), we ensure they adhere to strict confidentiality and data protection standards.
 

4. Data Security
 

4.1. We implement stringent security measures to protect your data from unauthorized access, alteration, or disclosure.

4.2. Our data storage and processing systems comply with local and international data protection regulations.

4.3. Access to your data is limited to authorized personnel only.
 

5. Cookies and Tracking Technologies
 

5.1. We use cookies and similar technologies to enhance your experience on our website.

5.2. Cookies help us understand how you interact with our site and enable personalized features.

5.3. You can manage your cookie preferences through your browser settings.
 

6. Data Retention
 

6.1. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

6.2. After the retention period expires, data will be securely deleted or anonymized.
 

7. Your Rights
 

7.1. You have the right to:
Access your personal data and request a copy
Request corrections to any inaccurate or outdated information
Withdraw consent where applicable
Request deletion of your data, subject to regulatory requirements
 

8. Third-Party Links
 

8.1. Our website may contain links to external sites. Shields Medical Center is not responsible for the privacy practices or content of these external sites.
 

9. Changes to This Privacy Policy
 

9.1. We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes through our website or via email.

 

Contact 
 

Thank you for choosing Shields Medical Center Bangkok. Your health and well-being are our top priorities.